SHIPPING & DELIVERY
No. We ship only in Malaysia because we are official distributor for Aukey in Malaysia. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on your location. Orders processed here will take 1-3 business days to arrive. Delivery details will be provided in your confirmation email.
We mainly use Ninja Van as our official courier service but sometimes we will change courier service depends on the location
RETURN & EXCHANGES
You can click the link down below to read our policies
Contact our customer service 01125560060 (Whatsapp). Our customer service will guide through the whole process
2 years warranty
ORDERING ISSUE
You may live chat our customer service, and we will check your order status and whether it is eligible for cancellation. (Whether the order has been processed)
We are apologise for the inconvenience caused.
You may live chat with our customer support and we will assist you during working hour.
Our customer support will do an internal investigation to check if the items were packed correctly.
POPULAR QUESTION
Most definitely! We are located at:
Address: A11-LG-2, Lower Ground Floor, Block A, Megan Salak Park, Jalan 1/125e, Desa Petaling, 57100 Kuala Lumpur
Google Maps: https://maps.app.goo.gl/tebQCYWeWzynrL9A6
Monday to Friday: 9am to 6pm
Saturday: 10am to 2pm
Sunday & Public Holiday: Closed
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.